Refund Policy

particleformenmall.com supports a 60-day return policy for all purchased products. Customers can apply for return within 60 days from the date of receiving the goods, provided that the products remain unused, unopened, in original packaging and intact condition.

We provide free return service for eligible returns on particleformenmall.com. Customers do not need to bear any return shipping fee when returning goods that comply with our return regulations.

Once we receive and inspect your returned items to confirm compliance with return rules, your refund will be processed within 5 to 10 business days. All refunds on particleformenmall.com will be settled in unified USD currency and returned via the original payment method.

We reserve the right to reject return and refund applications if products are damaged, used, missing original accessories or beyond the 60-day return window. All refund related matters shall follow the official regulations of particleformenmall.com to protect the legitimate rights and interests of both customers and our platform.